Privacy Policy
Last Updated: August 21, 2026
1. Introduction
IPTB Clinical Research (“IPTB,” “we,” “us,” or “our”) operates this website (the “Site”) to provide information about our clinical research site, current and upcoming clinical trials, and to allow visitors to express interest in participating in research studies.
This Privacy Policy explains what information we collect through the Site, how we use and share it, and the choices available to you. It applies to information collected through the Site, including any contact forms, prescreening questionnaires, or scheduling tools. Section 10 below also serves as our HIPAA Notice of Privacy Practices, describing how we handle protected health information (PHI) once you become a research participant or patient. Study-specific data handling for enrolled participants is also addressed in each study’s Informed Consent Form.
By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use the Site. Questions or concerns can be sent to research@iptbclinicalresearch.com.
2. Information We Collect
The type of information we collect depends on how you interact with IPTB — whether you’re browsing the Site, submitting an inquiry, using our prescreening tool, or speaking with our team by phone.
- Contact and identifying details. When you reach out through the Site, our prescreening tool, text message, email, or a linked advertising campaign, we collect information like your name, phone number, email address, and date of birth so we can respond and evaluate whether a study might be a fit for you.
- Health-related prescreening information. Our online prescreening tool asks about things like diagnosis history, current medications, prior treatments, and other study-specific eligibility criteria. This is sensitive personal information, and we process it only with your consent or as otherwise permitted by law, and only to determine potential study fit.
- Aggregate demographic data. We may track enrollment-level demographic categories (e.g., age range, gender, race) across studies for sponsor and regulatory reporting — this is not tied back to your individual identity for that purpose.
- Technical and usage data. Like most websites, ours picks up certain data automatically — IP address, browser and device type, operating system, general location, language preference, referring URLs, and general activity on the Site — through cookies and similar tools (more on this in Section 5).
- Location data. Depending on your device settings, we may collect imprecise location data (e.g., derived from your IP address) to help us understand where visitors are located. You can opt out by disabling location services on your device, though this may limit some Site functionality.
- Information from third parties. Occasionally we learn about a prospective participant through a referring physician, a study sponsor, an advertising partner (such as a Facebook or Google campaign), or a community outreach effort.
All personal information you provide to us must be true, complete, and accurate, and you agree to notify us of any changes. We use the personal information you share with us — or that’s generated through your use of the Site — only for the purposes outlined in this Policy.
Important: Information submitted through our prescreening tool relates to your health. We treat this information as sensitive and limit its use as described in Section 3. See Section 10 regarding HIPAA.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about our site or current studies
- Determine your potential eligibility for a clinical trial (prescreening)
- Schedule screening visits or appointments
- Communicate with you about studies you’ve expressed interest in
- Improve our Site’s content, usability, and study recruitment materials
- Identify usage trends and measure the effectiveness of our recruitment advertising
- Comply with legal, regulatory, and sponsor reporting obligations
- Maintain internal records of recruitment activity
- Protect against fraud, security incidents, and to save or protect an individual’s vital interests (e.g., to prevent harm)
We do not sell your personal information. We do not use health information collected through prescreening for general advertising or marketing unrelated to clinical research.
4. How We Share Your Information
We may share information with:
- Study sponsors, contract research organizations (CROs), and their designees — where possible, personal identifiable information is redacted, and information is only shared as needed to evaluate eligibility or coordinate a study you’ve expressed interest in
- Our clinical staff (coordinators, raters, principal investigator) involved in prescreening and scheduling
- Service providers who help operate the Site (e.g., web hosting, form/CRM software, appointment scheduling platforms, data analytics services, performance monitoring tools, email/SMS communication tools), under confidentiality obligations that limit their use of your information to the purposes we direct
- Regulatory authorities (e.g., FDA, IRB) where required by law or study oversight
- Google Maps Platform APIs
- As required by law, subpoena, or to protect the rights, safety, or property of IPTB, our patients, or others
- In aggregate or de-identified form, combined with other information such that your identity cannot reasonably be determined
- SMS consent is not shared with third parties
We may also share information in connection with a business transfer (such as a merger, acquisition, or sale of assets), or with affiliated entities under common control with us, in which case those affiliates and successors will be required to honor this Policy.
We do not share your information with third parties for their own independent marketing purposes without your consent. We have not sold your personal information for monetary consideration.
5. Cookies and Tracking Technologies
The Site may use cookies, pixels, and similar technologies to:
- Remember your preferences
- Understand how visitors use the Site
- Measure the effectiveness of recruitment advertising campaigns (e.g., Meta Pixel, Google Ads conversion tracking)
You can control cookies through your browser settings. Disabling cookies may limit some Site functionality.
6. Do-Not-Track Signals
Most web browsers and some mobile operating systems include a “Do-Not-Track” (DNT) feature you can activate to signal that you don’t want your online activity tracked. Because no uniform standard for recognizing and implementing DNT signals currently exists, we do not respond to DNT browser signals at this time. If a standard is adopted that we’re required to follow, we will update this Policy accordingly.
7. SMS Terms & Conditions
SMS Consent Communication. Phone numbers collected as part of our SMS consent process will not be shared or sold to third parties for marketing purposes.
Types of SMS Communications. If you have consented to receive text messages from IPTB Clinical Research, you may receive messages related to:
- Setting up a prescreen determine your eligibility for a study
- Alerts about study opportunities you may be interested in
- Appointment reminders and scheduling information
- Study-related information and updates
- General reminders
Example: “Hi, this is a reminder of your upcoming appointment with [Coordinator/Provider Name] at IPTB Clinical Research on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency. Message frequency may vary depending on the studies you’ve expressed interest in and any upcoming appointments.
Potential Fees. Message and data rates may apply, depending on your mobile carrier’s pricing plan.
Opt-In Methods. You may opt in to receive SMS messages from us:
- Verbally, during a phone conversation
- By opting in when submitting an online form
- By completing a paper form at our office
Opt-Out Method. You may opt out of SMS messages at any time by replying “STOP” to any message you receive, or by contacting us directly using the information in Section 16.
Help. For assistance, reply “HELP” to any message, or contact us at 813-251-1800.
Standard Messaging Disclosures.
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from IPTB Clinical Research. This includes SMS messages for conversations regarding your eligibility or participation in a clinical trial. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.iptbclinicalresearch.com/iptb-clinical-research-privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information collected through the Site. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee that hackers, cybercriminals, or other unauthorized third parties will never defeat our security measures, so transmission of information to and from the Site is at your own risk. You should only access the Site within a secure environment.
9. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this Policy, unless a longer period is required or permitted by law. Specifically:
- General Site and inquiry data (identifiers, technical/usage data, geolocation data, and inferences drawn from that data): retained for up to 10 years, or 60 months (5 years) past the start of any period of account inactivity, whichever is applicable.
- Sensitive personal information (including health data submitted through prescreening): retained for up to 10 years, consistent with clinical research recordkeeping norms, unless deletion is requested sooner and permitted under Section 11.
- Records governed by sponsor, IRB, or FDA requirements for enrolled participants: retained per the applicable study’s record retention requirements, which are typically longer than the periods above and are described in the study’s Informed Consent Form.
When we no longer have a legitimate business need to retain your information, we will delete or anonymize it, or, if that isn’t possible (e.g., information stored in backup archives), we will securely isolate it from further use until deletion is possible.
10. Notice of Privacy Practices (HIPAA)
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This section applies once you become a research participant or patient of IPTB Clinical Research and we create or receive your protected health information (“PHI”) as part of that relationship. Information submitted through our online prescreening tool, before you are an established patient, is addressed separately in Section 10.7 below.
10.1 Our Commitment to Your Privacy
IPTB Clinical Research is required by law to maintain the privacy of your PHI, provide you with this Notice describing our legal duties and privacy practices, and abide by the terms of the Notice currently in effect.
10.2 How We May Use and Disclose Your PHI
Treatment. We may use and disclose your PHI to provide, coordinate, or manage your care and related services, including sharing information with the study sponsor, contract research organization (CRO), central labs, ECG/eCOA core labs, or other providers involved in a study you’re participating in.
Payment. We may use and disclose your PHI to bill and obtain payment for services, including from study sponsors or your health insurer where applicable.
Health Care Operations. We may use and disclose your PHI for internal operations such as quality assessment, staff training, compliance audits, and site management activities.
Research. If you participate in a clinical trial, your PHI will be used and disclosed as described in the study’s Informed Consent Form, which you will review and sign separately before any study-related PHI is used for research purposes. That consent form governs data sharing with the sponsor, IRB, and regulatory authorities (e.g., FDA) for that specific study.
As Required by Law. We will disclose PHI when required by federal, state, or local law, including reporting to the FDA, IRB, or public health authorities as applicable.
Other Permitted Disclosures, without your written authorization, may include: to avert a serious threat to health or safety; for public health activities; for health oversight activities; in response to a court order or subpoena; to coroners or medical examiners; and for workers’ compensation purposes.
All Other Uses. Any use or disclosure of your PHI not described above will only be made with your written authorization. You may revoke that authorization in writing at any time, except to the extent we have already relied on it.
10.3 Your Rights Regarding Your PHI
- Right to Access. You may inspect and obtain a copy of your PHI maintained in a designated record set, with limited exceptions.
- Right to Amend. You may request an amendment to your PHI if you believe it is incorrect or incomplete. We may deny the request in certain circumstances, and will explain the reason in writing.
- Right to an Accounting of Disclosures. You may request a list of certain disclosures we have made of your PHI, other than for treatment, payment, operations, and certain other excluded categories.
- Right to Request Restrictions. You may request restrictions on certain uses and disclosures of your PHI. We are not required to agree, except where you paid out of pocket in full for a service and request the restriction apply to disclosures to a health plan for that service.
- Right to Confidential Communications. You may request that we communicate with you about your PHI in a certain way or at a certain location (e.g., cell phone rather than home phone).
- Right to a Paper Copy. You may request a paper copy of this Notice at any time, even if you agreed to receive it electronically.
- Right to be Notified of a Breach. We will notify you if there is a breach of your unsecured PHI, as required by law.
To exercise any of these rights, submit a written request to our Privacy Officer using the contact information in Section 16.
10.4 Our Duties
We are required to maintain the privacy of your PHI, provide you with this Notice, and follow the terms of the Notice currently in effect. We reserve the right to change the terms of this Notice and to make the new provisions effective for all PHI we maintain. If we make a material change, we will update this page and post the revised Notice with a new effective date.
10.5 Complaints
If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer (Section 16) or with the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be retaliated against for filing a complaint.
Office for Civil Rights
200 Independence Avenue, S.W., Washington, D.C. 20201
1-877-696-6775 | https://www.hhs.gov/ocr/privacy/hipaa/complaints/
10.6 Pre-Enrollment Prescreening Information
Before you become an established patient, information you submit through this Site’s online prescreening tool (e.g., diagnosis, medication history, responses to eligibility questions) is used solely to evaluate your potential eligibility for a clinical trial and to contact you about scheduling a screening visit. IPTB treats this information as sensitive and limits access to staff involved in recruitment and scheduling. It is not entered into a medical record unless and until you are scheduled for an in-person visit.
11. Your Privacy Rights
You have the following choices regardless of where you’re located:
- Opt out of communications by replying “STOP” to texts, clicking “unsubscribe” in emails, or contacting us directly at research@iptbclinicalresearch.com
- Request access to, correction of, or deletion of the information you submitted through the Site by contacting us at research@iptbclinicalresearch.com
- Withdraw consent at any time for any processing we base on your consent, without affecting the lawfulness of processing that occurred before withdrawal
- Decline to provide certain information, though this may limit our ability to evaluate your eligibility for a study
- Control cookies through your browser settings (see Section 5)
Right to Non-Discrimination. We will not discriminate against you (e.g., by denying services or changing pricing) for exercising any of your privacy rights.
Authorized Agents. You may designate an authorized agent to submit a privacy request on your behalf. We may require proof that the agent has been validly authorized before acting on the request.
Verification. To protect your information, we may need to verify your identity before fulfilling a request — for example, by matching the information you provide against what we already have on file, or contacting you through a method you’ve previously used with us.
If you are located in the EEA, UK, or Switzerland, you may also have rights to data portability and to lodge a complaint with your local data protection authority. Residents of California, Colorado, Connecticut, and Virginia have additional statutory rights described in Section 12.
To exercise any of these rights, contact us using the details in Section 16, or by visiting iptbclinicalresearch.com/contact-us/ [INSERT if this contact page exists].
12. State-Specific Privacy Rights (California, Colorado, Connecticut, Virginia)
This section applies to residents of California, Colorado, Connecticut, and Virginia, who have specific rights under their respective state privacy laws.
12.1 Categories of Personal Information We Collect
| Category | Examples | Collected |
| A. Identifiers | Name, address, phone number, email, IP address, online identifiers | Yes |
| B. Protected classifications | Gender, date of birth | Yes |
| C. Commercial information | Purchase history, financial/payment details | No |
| D. Biometric information | Fingerprints, voiceprints | No |
| E. Internet/network activity | Browsing history, search history, interactions with the Site | Yes |
| F. Geolocation data | Approximate or precise device location | Yes |
| G. Audio/visual information | Call recordings | No |
| H. Professional/employment information | Business contact details, job applications | No |
| I. Education information | Student records | No |
| J. Inferences | Profiles or summaries drawn from the categories above | Yes |
| K. Sensitive personal information | Health data (prescreening responses, diagnosis, medications) | Yes |
We do not sell personal information for monetary consideration. We have disclosed Category K (sensitive personal information) to service providers and study sponsors for the business purposes described in Section 4.
12.2 California Residents (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose, and why
- Delete personal information we’ve collected from you, subject to certain legal exceptions
- Correct inaccurate personal information
- Limit the use of sensitive personal information (such as health data) to what’s necessary to provide the requested services
- Non-discrimination for exercising any of these rights
- Request, once per year and free of charge, information about any personal information disclosed to third parties for direct marketing purposes (“Shine the Light” law)
To exercise these rights, email research@iptbclinicalresearch.com or submit a request through [INSERT: data subject request form/page, if available]. We will respond consistent with CCPA timelines.
12.3 Colorado Residents (CPA)
Colorado residents have the right to: know whether we’re processing their personal data; access it; correct inaccuracies; request deletion; obtain a copy of data they’ve provided to us; and opt out of processing used for targeted advertising, sale, or certain profiling. Submit requests to research@iptbclinicalresearch.com. If we decline a request, you may appeal by emailing the same address; we will respond within 45 days of an appeal.
12.4 Connecticut Residents (CTDPA)
Connecticut residents have the same core rights as Colorado residents above (know, access, correct, delete, data portability, opt out of targeted advertising/sale/profiling). Submit requests to research@iptbclinicalresearch.com. If we decline a request, you may appeal to the same address; we will respond within 60 days of an appeal.
12.5 Virginia Residents (VCDPA)
Virginia residents (“consumers” acting in an individual, non-commercial context) have the right to: know whether we’re processing their personal data; access it; correct inaccuracies; request deletion; obtain a copy of data they’ve provided; and opt out of processing for targeted advertising, sale, or profiling. Submit requests to research@iptbclinicalresearch.com. We will respond within 45 days (extendable once by 45 additional days with notice). If we decline your request, you may appeal to the same address; we will respond within 60 days, and you may then contact the Virginia Attorney General if the appeal is denied.
13. Children’s Privacy
By using the Site, you represent that you are at least 18 years old, or that you are the parent or guardian of a minor and consent to that minor’s use of the Site.
Separately, and consistent with the Children’s Online Privacy Protection Act (COPPA): this Site is not directed to, and we do not knowingly collect personal information from, children under the age of 13. If we learn that we’ve inadvertently collected personal information from a child under 13, we will deactivate any associated account and take reasonable steps to promptly delete that data. If you become aware of any data we may have collected from a child under 13, please contact us at research@iptbclinicalresearch.com.
Some of our studies may involve pediatric or adolescent populations. In those cases, information is collected through the study’s IRB-approved consent/assent process — which includes parental or guardian consent as required — not through general Site forms.
14. Third-Party Links
The Site may contain links to third-party websites (e.g., sponsor study websites, ClinicalTrials.gov). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
15. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. If we make material changes, we will notify you by prominently posting a notice on the Site or by directly notifying you. We encourage you to review this Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact:
IPTB Clinical Research
1501 S Dale Mabry Hwy, Suite A6, Tampa, FL 33629
813-251-1800
research@iptbclinicalresearch.com
17. How to Review, Update, or Delete Your Information
Depending on applicable law, you may have the right to request access to, correction of, or deletion of the personal information we’ve collected from you. To make such a request, contact us using the details in Section 16. Upon a verified deletion request, we will deactivate or delete your information from our active systems, though we may retain limited information where necessary to prevent fraud, resolve disputes, enforce our agreements, or comply with legal obligations (including sponsor and regulatory recordkeeping requirements described in Section 9).